IVHE Privacy policy

Privacy Policy

We take your privacy very seriously and make solid committments to all our members.

We NEVER give out your email address without your consent. Anyone wishing to contact you must do so initially through International Vacation Home Exchange. This ensures we are able to filter out the inevitable junk mail so you will only get emails related to your listing and not unwanted spam.

We NEVER give out your home address or contact details, until a trade is agreed, otherwise the information is strictly for our internal use only.

We NEVER sell your details on to another party.

We will NEVER pass on your details to other agencies.

Cookie Policy

What is a cookie?

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

We use a number of different cookies on our site. A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. For more information on what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

First Party Cookies

These are cookies that are set by this website directly and include the following:

Essential Cookies

The Ivhe and resolution cookies enable essential parts of our site to operate letting you navigate between pages efficiently and generally improving your experience. The Ivhe cookie is required when you login otherwise you won't be recognised when you move about the site and we will not be able to keep you logged in. The resolution cookie stores details of the resolution of the device you are using to browse the site so we can deliver images and content optimised for your device thereby reducing page load times.

PAPVisitorId cookie

We run an affliate program that uses a cookie to identify if a visitor to the site has come from one of our participating affliates.

You may refuse or delete cookies by activating the setting on your browser which allows you to refuse or delete the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

Google analytics cookies

Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google Page.

Google DoubleClick cookie

This website uses Google DoubleClick to measure the effectiveness of its online marketing campaigns. The DoubleClick cookie is used by Google in ads that are served on the websites of its partners – such as websites displaying AdSense ads, or participating in Google certified ad networks. When users visit a partner's website and either view or click on an ad, a cookie may be dropped on the end user's browser. 

You can opt out of Google DoubleClick by visiting this Google Page.

Third party cookies

These are cookies set on your machine by external websites whose services are used on this site.

We sometimes embed video content from websites such as Vimeo. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons on our website, a cookie may be set by the service you have chosen to share content through. We also use ClickDesk to provide online chat support to visitors requiring assistence. ClickDesk presents cookies to facilitate its services.

We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Our commitments to you

We continually update the website to make your search experience easy and fulfilling.

We search for the right properties for you in both well-travelled and exotic areas.  International Vacation Home Exchange is focused on Quality. 

We keep a database of our members and their amount of ivhe credit.  We never share this database with third parties.

We aim to respond to e-mail's or phone enquiries in less than 24 hours, and would like members to do the same where possible.  We are happy to make phone enquiries.

If we do not have a member in the location you would like to visit, let us know and we will put every effort into finding a suitable property owner who would like to become a member and exchange with you.